In the event of a claim, please contact your broker to lodge a claim or simply access our Online Claim Notification Form by agreeing to the declaration below.
I declare that:
I understand that I may have to provide relevant documentation to enable complete consideration of my claim.
I consent to Calibre Insurance, Great Lakes Australia and their agents using the personal information I have provided on this form for the purposes of processing my claim, compile and analyse data, and resolve claims disputes. If you do not provide this information to us we may not be able to process this claim.
As a member of the Insurance Council of Australia, Great Lakes Australia has adopted the General Insurance Code of Practice. The Code sets service standards in the insurance industry, improves the way that claims and complaints are handled, and helps customers better understand how general insurance works.
Please refer to the Calibre Insurance Code of Practice brochure.
For further information visit General Insurance Code of Practice.
Please read our Complaints Brochure outlining our dispute resolution process.
P 1300 306 226
F 1300 559 936
Mail to: Privacy Officer, Locked Bag 2010, St Leonards NSW 1590
Great Lakes Australia’s privacy statement (and Great Lakes Australia’s Privacy Officer’s contact details) can be found on Great Lakes Australia’s website.
We welcome your feedback. Please complete our Feedback Form.
For policies effective earlier than 31/03/18 insured by Great Lakes Australia:
F 1300 559 936
Locked Bag 2010
St Leonards NSW 1590