Information for Policyholders

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Find a broker

Looking for a broker?

We recommend you visit the website of the National Insurance Brokers Association of Australia to be put in touch with a broker.

 


Frequently Asked Questions

Who is Calibre Insurance?

Calibre Commercial Insurance Pty Ltd (‘Calibre Insurance’) stands for good insurance. We believe that good business needs good insurance that first and foremost protects the policyholder. It should be useful, fair and straightforward. Good insurance is also informed, it understands the needs of the policyholder and the broker distributing it. Finally we think good insurance shouldn’t end with the claim settlement. It helps the policyholder cope in a time of loss and it continues to protect them from future losses.

Calibre Insurance focuses on the commercial insurance needs of Australian businesses that have chosen to use a broker to manage their insurance. We understand the importance and benefits for businesses to partner with brokers to ensure the insurance meets their needs.

As a specialised commercial insurance provider we have an established insurance portfolio and our electronic Business Package product is one of the fastest growing commercial insurance portfolios in Australia.

Our products include Business Package and Specialty Liability, which cater for the insurance needs of small to medium sized enterprises and are underwritten by Great Lakes Insurance SE trading as Great Lakes Australia

I would like to obtain a policy with Calibre Insurance.

Calibre Insurance doesn’t sell directly to the public. Our policies are sold via brokers, agents and intermediaries. You can visit www.needabroker.com.au which has a comprehensive national listing of brokers, grouped by product type sold. This is maintained by the National Insurance Brokers Association of Australia.

I would like to cancel my policy.

To cancel your policy, you will need to contact the broker who organised your insurance policy.

I would like to update the details on my policy

To make changes to your policy, you will need to contact the broker who organised your insurance policy.

I would like to confirm the details of a Certificate of Currency

To confirm details or to request a Certificate of Currency, you will need to contact the broker who organised your insurance policy.

I don’t know who my broker is.

If you require assistance with finding out who your broker is, please call us on 1300 306 226. Alternatively, please send an email to connect@calibreinsurance.com.au and include:

  • your policy name
  • policy number and
  • contact details.