Callibrate is our online delivery system accessed via Sunrise Exchange.

Making it easy for you to get quotes and bind cover.


  • User-friendly
  • No authorisation number is needed
  • Our underwriter can see the application in real time and approve straight away
  • Dedicated Sunrise helpdesk for all your access and technical support needs
    Ph 1300 306 226 or email


A discretionary 5% discount is available to you should you satisfy the relevant criteria, plus target premium calculations and excess options …find out more


To find out our list of top occupations on Callibrate, our online delivery platform via Sunrise, simply provide us some details and you can access them immediately or download them for review at a later date. Access them now.

Need access to Callibrate?

For access to Sunrise, you will first need an Ebix Intermediary ID.

If you do not have one, you will need to contact Ebix on 1800 331 018 to arrange. Calibre Insurance cannot arrange this on your behalf.

Once you receive your Ebix Intermediary ID, please contact your Development Manager, who will walk you through the process of connecting to Calibre Insurance products. The Technical Support team can help you with this if you are unsure who your Development Manager is.

Contact Calibre Insurance Technical Support on 1300 306 226 or email

Once we receive all your details, it usually takes a few weeks for the connection to be completed. You will then receive an email from Ebix with instructions on how you can configure your broker system to allow access to Calibre Insurance products.


Read our Frequently Asked Questions relating to Callibrate.


We can provide additional training on the Callibrate system, request a training session and we will be in touch to arrange a time.

Increased our risk appetite in a number of areas including but not limited to:


Increased limits for percentage of payments to contractors / sub-contractors.


Increased appetite to provide cover for most goods imported other than some specific items.

Underground work

Increased depth limit.

Welding away

Increased percentage of welding away.

Hire of equipment

Now only excluding specific items.

As you know there are variations in the approach that different insurers take.

We highlight below a few areas to be mindful of in regard to processing Calibre Insurance Business Package to help you get the best possible outcome from Calibre Insurance in terms of acceptance and pricing:

Importing vs manufacturing

Any risk that imports goods but does not actually conduct manufacturing, should be quoted under the appropriate occupation that reflects what the business actually does ie Retailer / Wholesaler. You then simply answer ‘yes’ to the importing question on liability where applicable.

Property Owner risks – multiple tenants require individual listing

A ‘tenant business’ occupation needs to be entered for each and every separate tenant.

For Calibre Insurance each and every separate tenant to be listed. For example if a building has 2 accounting firms and 2 apartments, then 4 tenants business must be entered with 2 as Accountants and 2 as apartments.

We have done a lot of work on removing or reducing a large portion of restricting endorsements.


In some circumstances endorsements may increase cover, rather than restrict cover.


Professional Office

For specific Professional Office type occupations with Property Damage cover taken, a bonus Office endorsement will be automatically applied at no extra cost to provide a range of additional benefits, including but not limited to:

  • Fusion cover
  • Theft without forcible entry cover – only when burglary cover is also taken
  • Environmental Upgrade cover
  • Deterioration of Stock/Food cover

These extra covers are specifically designed to enhance our Calibre Business Package to provide a tailored product for professional office clients.

Trade Contractors

For specific Trade Contractor type occupations like:

  • Handyman
  • Carpenter
  • Electrician
  • Plumber
  • Gardening/Lawn Mowing
  • Plasterer
  • Bricklayer
  • Concreter
  • Painter
  • Landscaper
  • Tiling Contractor

..a bonus Cover for Sub-Contractors endorsement will be automatically applied at no extra cost.

Please see full policy terms, conditions, limits and exclusions. Calibre Business Package Insurance Policies are issued by Calibre Commercial Insurance Pty Ltd (ABN 86 603 039 023| AFSL 474540) (‘Calibre Insurance’) acting under a binder as agent for the insurer Great Lakes Insurance SE (ARBN 127 740 532 | ABN 18 964 580 576 | AFSL 318603) trading as Great Lakes Australia (‘GLA’). Great Lakes Insurance SE is a limited liability company incorporated in Germany.