FAQs

How do I contact my Development Manager?

Contact details for Calibre Insurance’s Development Managers are available online. Alternatively please call 1300 306 226 for more information.

How do I update my details?

Your details or your brokerage’s details can easily be updated online or please contact your Development Manager.

What is Calibre Insurance’s Complaint Handling Process?

Calibre Insurance’s Complaint Handling process can be viewed online.

Complaints can be registered by calling 1300 306 226.

Where can I find Calibre Insurance’s Terms and Conditions of Trade

Calibre Insurance’s Terms and Conditions of Trade is available online to view or download.

How do I order a Policy Wording?

Hard copy Business Insurance policy wordings can be ordered via our online ordering system.

Please visit our Online Ordering page for further information.

How do I get a quote?

Depending on what product you are interested in quotes can either be generated online or you can download an application form. Please visit the product page to find out more.

Calibre Business Insurance (effective 1 April 2018) – Insurelink

Calibre Business Package Insurance (effective up to 31 March 2018) – Callibrate

Calibre Steadfast Business Package Insurance (effective up to 31 March 2018) – Callibrate or SVU

Calibre Steadfast Client Trading Platform Business Insurance – SVU

Claims

Who do I contact to discuss a claim?

Claims contact details are available online. You can also access emergency contact details if required.

How do I access claim forms?

Claim forms are available to download.

SYSTEM FAQs

I am having trouble accessing a Calibre Insurance System?

If you are experiencing issues with your user id or password for a Calibre Insurance system please call Technical Support on 1300 306 226 or email techsupport@calibreinsurance.com.au

INSURELINK

Insurelink is our new low-referral online quote and bind system for Calibre Business Insurance Policies incepting on or after 1 April 2018. For more information on Insurelink and how to access the system visit our Insurelink page or contact our Technical Support team on 1300 306 226 or at techsupport@calibreinsurance.com.au.

Callibrate

For any technical queries relating to Callibrate please contact our Technical support team on 1300 306 226.

SVU

How do I get access to SVU?

To get access to Calibre SCTP Business Package Insurance on SVU, please contact your Steadfast representative. They will initiate the process to set up access for you.